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they cancelled 7 out of 9 items ordered, offered a 10% discount on next order but NO refund, rep then hung up on me, called back and was told if I complain to PayPal it would take over 30 days to get my money back. When I ordered the count was 48 for one item, I...
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1.4
#970385
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I was hesitant about ordering from them after reading all the negative reviews. But my fears were completely unfounded. I placed my order on the phone with a representative who answered all of my questions and ensured that I got the same price I would have, had I...
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4.8
I liked
  • Customer service
#951982
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I purchased a Hunter ceiling fan and their site said in stock ships within 24 hours, received e-mail stating shipping in 4-5 business days, contacted company enquiring about shipping difference, could not explain, waited one more day and no package, contacted to cancel...
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1.0
#866727
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Furious right now as I have just thrown money down the drain! Ordered a ceiling light and fan fixture from their website. I did check out their return policy beforehand, and there was mention that this particular manufacturer that made the Fixture does not offer free...
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2.1
#861515
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Wish to God I'd found this before I ordered from them. Ordered a light fixture which was in stock. They debited my credit card the same day. 14 days later not even an email from them. I wrote to ask what was happening they replied the next day telling me to check...
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Torbay, Newfoundland And Labrador
#791210
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I purchased over $1,000.00 worth of goods from this company. Three of the four items looked nothing like their website. I had a horrible experience with the returns department only to find out that upper management decided that since the $433.00 painting was sent to...
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1.0
#737759
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Very bad experience with this company. Very restrictive return policy with zero flexibility. A purchase of a light fixture turned out to be a bad experience. The product was left in the box for about 60 days until our contractor was ready to hang it. When we...
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#706199
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DO NOT, I repeat DO NOT purchase a single item from this company. They are nothing but a drop ship company which means they do not hold any inventory or accountability for the items they ship out. CUSTOMER SERVICE IS A JOKE, REFUNDS TAKE WEEKS TO PROCESS no matter...
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1.0
#693852
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The item I ordered is on back order, the email I received suggested I call and order a different item. I told them others on the internet had that same item available immediately for $15.00 more. I cancelled the order and ordered it from another site that gave me the...
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1.0
#664092
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I selected a product, made a purchase, disclosing personal data and credit card information and received a confirmation e-mail. The next day I received an e-mail that they can not deliver the product I purchased. They advertise product you do not have for sale. ...
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#426407
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Lights Review

1stoplighting
#921825
1.0
Details
I ordered these for a large project thru Amazon. They did not work but they would not return them. Horrible customer service!!!
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Customer service
Exchange, Refund and Cancellation Policy
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Value for money