they cancelled 7 out of 9 items ordered, offered a 10% discount on next order but NO refund, rep then hung up on me, called back and was told if I complain to PayPal it would take over 30 days to get my money back. When I ordered the count was 48 for one item, I...Read more
I was hesitant about ordering from them after reading all the negative reviews. But my fears were completely unfounded. I placed my order on the phone with a representative who answered all of my questions and ensured that I got the same price I would have, had I...Read more
I purchased a Hunter ceiling fan and their site said in stock ships within 24 hours, received e-mail stating shipping in 4-5 business days, contacted company enquiring about shipping difference, could not explain, waited one more day and no package, contacted to cancel...Read more
Furious right now as I have just thrown money down the drain! Ordered a ceiling light and fan fixture from their website. I did check out their return policy beforehand, and there was mention that this particular manufacturer that made the Fixture does not offer free...Read more
Wish to God I'd found this before I ordered from them. Ordered a light fixture which was in stock. They debited my credit card the same day. 14 days later not even an email from them. I wrote to ask what was happening they replied the next day telling me to check...Read more
Torbay, Newfoundland And Labrador
I purchased over $1,000.00 worth of goods from this company. Three of the four items looked nothing like their website. I had a horrible experience with the returns department only to find out that upper management decided that since the $433.00 painting was sent to...Read more
Very bad experience with this company. Very restrictive return policy with zero flexibility. A purchase of a light fixture turned out to be a bad experience. The product was left in the box for about 60 days until our contractor was ready to hang it. When we...Read more
DO NOT, I repeat DO NOT purchase a single item from this company. They are nothing but a drop ship company which means they do not hold any inventory or accountability for the items they ship out. CUSTOMER SERVICE IS A JOKE, REFUNDS TAKE WEEKS TO PROCESS no matter...Read more
The item I ordered is on back order, the email I received suggested I call and order a different item. I told them others on the internet had that same item available immediately for $15.00 more. I cancelled the order and ordered it from another site that gave me the...Read more
I selected a product, made a purchase, disclosing personal data and credit card information and received a confirmation e-mail. The next day I received an e-mail that they can not deliver the product I purchased. They advertise product you do not have for sale. ...Read more
I ordered these for a large project thru Amazon. They did not work but they would not return them. Horrible customer service!!!
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